Your privacy matters. This policy explains what information we collect when you use UseViral, how we use it, and the choices you have.
1. What we collect
We collect the email address you provide at checkout and the public delivery target (a profile, post, or video URL or username). We never ask for or store your social media password. Payment details are handled directly by our payment provider and are not stored on our servers.
2. How we use your information
We use your information to process and deliver your order, send order and support communications, provide customer support, prevent fraud, and improve our services. With your consent, we may send occasional product news and offers, which you can opt out of at any time.
3. Sharing
We share only what is necessary to fulfil your order — for example, the delivery target with the provider that completes your order, and your email with our payment provider to process the transaction. We do not sell your personal information.
4. Cookies & analytics
We use cookies and analytics tools to understand how the site is used and to improve it. You can control cookies through your browser settings; disabling some may affect site functionality.
5. Data retention
We keep order and contact information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to certain processing. To make a request, email us using the address below.
Questions about this policy? Email support@useviral.com — our team replies 24/7.