These terms govern your access to UseViral and any order you place with us. By using the site or placing an order, you agree to them. Please read them carefully.
1. Our services
UseViral provides social media growth and engagement services across supported platforms. We deliver engagement from real, active accounts and never request or store your account password — we only need the public URL or username for your profile, post, or video.
2. Eligibility & accounts
You must be at least 18 years old (or the age of majority where you live) to place an order. You are responsible for providing an accurate delivery target and a valid email, and for ensuring your order does not violate the rules of the platform it targets.
3. Orders, pricing & payment
Prices are shown per package and may change over time. Payment is processed by our third-party payment provider; we do not store your card details. Your order is confirmed once payment is completed and you receive a confirmation email.
4. Delivery
Most orders begin within 30 minutes and are drip-fed naturally. Larger packages may be delivered over several days to keep growth organic. Delivery times are estimates and can vary with platform conditions.
5. Refunds & refills
Orders are covered by our money-back guarantee and lifetime refill, as described in our Refund Policy. If we miss the agreed count or speed, contact support and we will refill or refund the affected portion.
6. Acceptable use
You agree not to use our services for unlawful purposes, to target accounts you do not own or control without permission, or in any way that abuses the site. We may decline or cancel orders that breach these terms or a platform's rules.
7. Limitation of liability
Our services are provided on an “as is” basis. To the extent permitted by law, UseViral is not liable for indirect or consequential losses, or for actions taken by third-party platforms against your account that are outside our control.
8. Changes to these terms
We may update these terms from time to time. The current version is always available on this page, and continued use of the site after changes means you accept the updated terms.
Questions about this policy? Email support@useviral.com — our team replies 24/7.